SUMMARY

·               Seeking a position in a dynamic organization with an opportunity to improve skills and learn from there experiences, as well as to contribute the efforts towards the company’s growth

TECHNICAL SKILLS

Languages: VMware, C, C#, Java,Labview, AVR Studio.

Tools:                 Troya, Amadeus Reservation System, OrCad,Matlab,AutoCad, Proteus and Kiel, Project                                                           Management, Microsoft Office,MicrosoftExchange, ActiveDirectory,Outlook, LAN/WAN                                                                      Knowledge,Proxy Servers, Network Design and Implementation, NetworkTroubleshooting,                                                        NetworkHardware Configuration,Tems, Remedy Action Request System (ARS).

Operating Systems: Linux, Windows Server R2 Standard,WindowsXP/Vista, Windows 8/7/10

PROFESSIONAL EXPERIENCE

Staff Management at Hewlett Packard, Houston,TX

Tech Support (Tier-III) 09/2015 – Present

 

Client: Foxconn, H3C,Aruba.

·               Experienced in maintenance and quality of HP Enterprise servers & Rack solutions in the AMS ESSN Supply Chain Operations.

·               Assisting with gathering current state inventory data and maintaining documentation for adds/moves/changes.

·               VMware using on Daily Bases to resolution the Tickets.

·               Working with deployment manager to install, troubleshoot and its test HP technologies like 3PAR, 3COM, Nodes, X4PI & Mass Storage as needed for the project.

·               Maintains accurate documentation for all devices consistent with CHI policies.

·               Follows the system-wide end point device and integration standards, policies and procedures.

·               Working with other ITS functionally aligned support groups as needed on related projects.

·               Instructs users in use of equipment, software, and manuals.

 

Technologies:  Working on daily usage of SF NexGen, VMware, MBP-SF, Photoshop, MS Access, MS Excel, MS Lync, MS Outlook, MSWord, MS Power Point, Adobe Acrobat, Remedy Action Request System (ARS)& Windows PowerShell.

 

 

INFORMAGE TECHNOLOGIES USA Inc, Houston, TX 08/2014 – 08/2015

RF Test Technician

Clients: Gtl usa.inc

·               Actively used Tems Software.

·               Have working knowledge on CDMA and LTE wireless communication systems and its experience over Sprint and AT&T Device.

·               Experience with TEMS,cellular system and day to day support activities.

·               Reading & Manipulating data fromsites,Integrating new sites.performingdata analysison CDMA/LTE readings.

·               Providing 24x7 complete technical support.

·               Managing tickets.

Technologies: Tems Investigation ( Drive Test Systems of CellularNetwork)

 

AVICOM Consult  ,USA09/2010 – 07/2014

Resident Desktop Support Engineer, Pre-Sales Engineer, IT Officer

 

Clients: IER, Sides (Design to protect), mechanica, C.C.M Airport Interiors, CIMC Airport Facilities, Emseal, Kimoha Entrepreneurs               LTD, Avicom World Wide,PIA.

·               Hands on experience for setting up workstations.

·               Have basic knowledge of Linux operating system.

·               Hands on Experience using VMware for Resolution the Tickets.

·               Installing and configuring computer hardware operating systems and applications

·               Setting up new user's accounts and profiles and dealing with password issues.

·               Testing and evaluating new technology.

·               Following up diagrams and written instructions to repair a fault or set up a system

·               Work closely with a team in proposal development by establishing the requiremnets, managing the workflow, and delivering the results to the client on time to agrees-upon quality standards.

·               Provide support for building client presentations.

·               Built relationships with internal clients and collaborates with team members.

·               Maintainance of relevant case studies and drives preparation of new once.

·               Coordinate and work with Business Unit and other Practice contacts for RFIs,RFPs andclient presentation.

·               Working knowledge of I.T Systemvendor's support and its troubleshoot.

·               Working experience to repair and troubleshoot the POST related Issues.

·               Working experience in network communication including TCP/IP, DHCP and DNS configuration.

·               Hands on experience performing basic switching, IP Networking and Routing and VOIP device.

·               Trouble shooting and VOID testing  of boarding pass printer machine.

·               Working Knowledge to complete maintenance and technical support of the Printer IER-400, IER-567, IER-512, IER-506 Series .

·               Havinganexperience to manage inventory and created monthly reports.

·               Attending incoming call and providing solution remotely or on premises as needed.

·               Managing ticketsacross the team.

·               Actively used sabre reservation system & troubleshooting of network.

Technologies: Sabre Reservation System,WinSCP, VMware & Secure Shell.

 

ACADEMIC PROJECTS

Project:QUADCOPTER(Final Year Project)

·               Built the project with in the Team.

·               Coded BLDC motor using .NET Technology.

·               Designed a 3D Craft structure using AutoCad

·               Implemented Video Surveillence on Craft using CamCorder.

·               Implemented altitude logicon Gyro.

·               Managing weeklyreport, data sheets and analyzing estimations through the project.

Technologies: PIC C wizard, C#, Matlab, Proteus, AutoCad, OrCad, Labview, Kiel u Vision, AVR Studio and Google Earth.  

 

Built experience a low cost gaming PC Desktop.

 

 

EDUCATION

Bachelor of Engineering, Electronics, Paf-Karachi Institute of Economics and Technology

CERTIFICATION/TRAINING

·               CompTIA A+ (Candidate ID # COMP001020871182 )

·               CCNACisco Certified Network Associate (Routing & Switching )

CISCO Verification No.# 414274176591CTWG

·               CCNP Cert